Why Your Star Performer Is Failing in Their New Role
Sarah was the best operations manager David had ever worked with. Organized, detail-oriented, reliable, she could take any chaotic process and turn it into a well-oiled machine. For five years, she was the backbone of the company’s efficiency efforts. So, when David needed someone to lead the innovation task force exploring new market opportunities, Sarah seemed like the obvious choice. She’d earned it. Moreover, she knew the business inside and